Internet Services Like most Internet service providers, we automatically collect and store Internet Protocol (IP) addresses (an identifier given to your connection while online), the volume of data transmitted and received through your service, Internet connection performance, modem MAC addresses, and connection dates and times.
We may also collect and store other usage statistics, such as the volume of data transmitted by protocols, devices and services, to help us understand how our network is used and to tailor the services we offer.
We may combine Personally Identifiable Information with demographic and other information for purposes consistent with this notice.
Sharing Restrictions It is our policy not to disclose Personally Identifiable Information to persons outside of Cox, other than our affiliates, vendors and business partners, without your prior consent or as otherwise specified in this statement.
We sometimes ask for Personally Identifiable Information for special reasons, such as for research, in surveys or registering for our apps or at our web sites.
If so, we will tell you first how we will use it, and you may choose not to participate.
If you are accessing the Internet away from your home through a Wi Fi connection provided by Cox or its partners, we may also collect the device MAC ID, device type, location of the access point, duration and session information.
Applications We offer "apps" to customers to access certain services.Personally Identifiable Information We consider Personally Identifiable Information confidential, and use it only as provided in this privacy notice.Personally Identifiable Information is used, for example, for the following activities: sales, installation, training, operations, administration, advertising, marketing, support, development of new products and services, data usage, network management, maintenance, customer care, communications with you, and billing and collection.If you receive your bills electronically, we will send this notice by email.If you would like a written copy, contact us at [email protected] non-personally identifiable information is directly linked to Personally Identifiable Information, it will be considered personally identifiable information while it is linked.