Entourage not updating mailbox

APPLIES TO SYMPTOMS When you try to force Entourage 2004 for Mac and your Microsoft Exchange server to synchronize your Inbox by clicking Send & Receive in Entourage, your mail, contact, and calendar information that is stored in Entourage does not synchronize with the same information that is stored on the Exchange server.This behavior occurs if you have multiple e-mail accounts set up at the same time in Entourage.

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Microsoft KB articles include an APPLIES TO section, which may or may not always be up-to-date.Keep in mind that becuase an article does not list your specific version of Entourage or Exchange that does not mean it may not apply to your situation.This page lists Microsoft knowledgebase articles related to Entourage 2004 (11.2.0 - SP2) or higher and Exchange.Only summaries and symptoms are provided here as the full content of the articles may be updated by Microsoft at any time.A user uses tries to access a mailbox by using a Distributed Authoring and Version (DAV) e-mail client program, such as Microsoft Outlook Web Access or Microsoft Entourage.

Additionally, the following conditions are true: Improvements for Exchange Server accounts If your organization uses Exchange Server to store information such as e-mail messages, contacts, and calendar items, Office 2004 for Mac Service Pack 2 enhances the ability to access and modify this information from your Macintosh computer.In ISA Server, forms-based authentication is turned on for Microsoft Outlook Web Access.The internal network includes a front-end server that is running Microsoft Exchange Server 2003.For example, attachments in older messages that exceed the current message size limit will cause these issues.Although users cannot send or receive large messages that exceed the current message size limit, the users can still access older messages that were delivered before the current message size limit was configured.Additionally, the following event may be logged in the Application log: Additionally, when an Outlook Web Access user or an Entourage user accesses the Exchange server, Internet Information Services (IIS) may stop responding on the Exchange server.